cover a 7 Days Replacement Guarantee (except intact box or packet) for physical
2. The replacement request must be raised within 24 hours after getting the delivery by our website, mobile app or through customer care center.
3. After you request to replace, we provide you a replacement ID. Then you can send it to our address.
4. Replacement delivery of the ordered items is subject to the availability of the products at our vendor & depot/warehouse.
2. Once you received the goods you have no
options to change or return the goods.
3. The return and replacement must have the following conditions.
The product must be unused, unworn,
unwashed and without any flaws. Fashion products can be tried on to see if they fit and
will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve
the right to send it back to you.
3.2 The product must include the original tags, user manual, warranty cards, freebies and accessories.
3.3 The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in a second layer of our packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturer’s box.